Payouts
Where your paid-voting earnings go once they are yours. What applies to you depends on your country, which you picked when you set up payments.
On Stripe: your payouts are Stripe’s
In most countries vote payments land straight in your own Stripe account, so there is no payout for us to send and nothing to request. Stripe pays your bank on its own schedule and keeps the record of every payout, its timing and its fees.
Sign in to Stripe to see them, or use the Stripe dashboard button on the Payments page. Your bank details live with Stripe, so that is also the only place they can be changed.
If a bank payout fails, Stripe tells you and the money stays on your Stripe balance. Fix the bank account there and Stripe retries on its own.
Requesting a payout
In the few countries our team pays out manually (Nigeria today), we collect your earnings, hold them briefly so refunds and chargebacks can settle, and you ask for them when you are ready. Click Request payout on the Payments page. The window shows what you will receive, then click Request to send it.
- There is a minimum payout amount, which depends on the payout currency you chose. Anything under it is not lost, it keeps building until your next request.
- You can only have one payout request at a time.
- Your request shows as On its way until our team sends it, then it becomes Paid.
Why is Request payout grayed out?
Izivote tells you why, just below your earnings. The usual reasons:
| What you see | What to do |
|---|---|
| Finish setting up how you get paid | You have not finished setting up payments yet. |
| A payout is already on its way | Wait for it to arrive, or cancel it, before requesting again. |
| Earnings are still clearing | Give it a few days. They move to Available on their own. |
| Nothing to request right now | Nobody has paid for a vote on your pages yet. |
| Payouts start at a minimum | Keep collecting, then request once you are over the minimum. |
Payout history
The Payouts table lists every request with when you asked for it, the Amount sent (and what it came from before fees), where it was Sent to, a Reference, and its Status: On its way, Paid or Canceled. Use the dropdown to filter by status.
Changed your mind about one that is on its way? Click Cancel on it, and the earnings go back to Available for you to request again.
Changing where the money goes
- Stripe: you can Disconnect it from Izivote whenever no payout is pending, even mid-verification. Money already paid into your Stripe account stays yours.
- Manual: use Change details to edit them or Remove to clear them, though neither is possible while a payout request is still pending. If you are switching to Stripe, request any earnings we still owe you first.
- Currency: each vote page’s currency is fixed once that page takes its first payment. On the manual path you also have one payout currency, the one you chose when adding your details, which is fixed once paid voting starts so earnings already taken cannot be relabeled.
While you have no working payout method, voters cannot pay on your paid pages and those pages cannot be opened for voting. Setting up a new method fixes it straight away.
Refunds after a payout
If a payment is refunded or disputed after we have already paid you for those votes, the amount is recorded as owed and our team will contact you to settle it. See Refunds and disputes for what happens to the votes themselves.
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